The short version
Cancel any time, at no cost. Your subscription remains fully active until the end of the billing period you have already paid for. We never charge a cancellation fee, and cancelling stops all future renewals automatically — you do not need to contact support to prevent a renewal you have already cancelled.
1. How to cancel
You can cancel your subscription at any time, for any reason, by emailing mananjpanchal11@gmail.com from the email address on your account with the subject line “Subscription cancellation”. No reason needs to be given.
You may also cancel from within the Service if a cancellation control is available in your account. Either route has the same effect. Cancellation is not automatic on account deletion: if you delete your account or close your browser without telling us, the subscription will renew at the next billing date.
2. What happens when you cancel
- You keep full access to the end of the paid period. All plan features, quotas, and data continue to work until the last day you have paid for. Cancelling does not cut your service short.
- No further charges. The subscription does not renew and no further payment is taken once cancellation is confirmed.
- Your plan is not downgraded early. Your paid entitlements persist for the remainder of the period, then the account returns to the Free plan automatically.
- Your data is retained, then released. Data remains available throughout the paid period and for 30 days afterwards so you can export it. After that it may be permanently deleted in line with the Privacy Policy.
We confirm the cancellation in writing to the account email address within 7 business days, confirming the effective date and that no further charges will be made. If you have not received that confirmation, contact us before your next billing date — we will reconcile the record and confirm the outcome either way.
3. Monthly and annual billing
| Monthly | Annual | |
|---|---|---|
| Charged | Once per month, on the same date each month, until cancelled | Once per year, on the anniversary date |
| Access after cancelling | Until the last day of the month paid for | Until the last day of the year paid for |
| Cancellation fee | None | None |
| Unused time on cancellation | Refundable if requested within 7 days of the charge | Not refundable on cancellation |
| Refund on cancellation | Full refund if requested within 7 days of the initial purchase | Full refund if requested within 7 days of the initial purchase |
All prices are stated in Indian Rupees and are inclusive of all applicable taxes. See Pricing for current plan prices.
4. When a refund is granted
4.1 Refunds we commit to
- Cooling-off period. Request a full refund within 7 days of the initial purchase of a paid plan. We do not ask why, and we do not require you to justify the request.
- Pro-rata on monthly plans. If you request a refund within 7 days of a monthly charge, the unused portion of that month is refunded on a pro-rata basis.
- Duplicate or incorrect charges. If you are charged more than once for the same subscription period, or charged for a subscription you did not start, the duplicate amount is refunded in full.
- Charges taken after cancellation. If you cancelled and we charge you again, the charge is refunded in full.
- Service failure on our part. If a material service failure materially deprives you of the benefit of your plan, we will refund the affected period on a pro-rata basis. Contact us within 30 days of the affected period.
4.2 Where a refund is not available
- Unused time remaining on an annual subscription after the 7-day cooling-off period. Cancelling an annual plan stops future renewals but does not entitle you to a refund of the remaining months; you retain access for the full period paid for.
- Used time on any plan after the 7-day cooling-off period has passed. Paid-for time is yours to use, and unused time on monthly plans after that window is not refundable.
- Accounts suspended or terminated for material breach of the Terms of Service during the current period.
- Change-of-mind cancellations after the 7-day window, unless required by law or as a matter of good faith under Section 4.1.
No charge for cancelling
Cancelling itself is always free and always takes effect at the end of your paid period. The items in Section 4.2 concern getting money back for time you have not used, not whether cancellation is permitted. You can always cancel, and always keep the service you have already paid for.
5. Requesting a refund
- Email mananjpanchal11@gmail.com from the email address on your account, with the subject line “Refund request”.
- Include the email address on the account and, if you have it, the Razorpay payment or subscription identifier.
- We will confirm receipt within 7 business days and tell you whether the request is approved and, if not, why.
You do not need to cancel your subscription in order to request a refund, and requesting a refund does not by itself cancel a subscription. If you want both, say so in the same email.
6. How refunds are issued and paid
- Refunds are issued to the original payment method through our payment processor, Razorpay. We cannot refund to a different card, account, or person.
- An approved refund is initiated within 5 business days of approval and typically reaches your account within 5 to 10 business days, depending on your bank or card issuer.
- Refunds are inclusive of all taxes charged. No deduction is made for the days you used the Service within a pro-rata refund.
- Refunds are returned in Indian Rupees. Where the original charge was in another currency, any conversion difference is borne by the customer.
7. Failed payments and disputes
If a renewal payment fails, we will attempt to retry it. If payment continues to fail, the account is moved to the Free plan. Your data is not deleted when this happens, and reactivating restores your workspace. Any amount successfully charged but subsequently reversed by your bank is refunded in full.
If you believe you have been charged incorrectly, please contact us first — we can usually resolve billing issues directly and faster than a formal dispute. Where a formal dispute or chargeback is raised through your bank, we will provide the relevant transaction and service records so your bank can reach a decision. Chargebacks are governed by your bank’s rules and applicable consumer law.
8. Changes to this policy
We may update this policy. Material changes will be notified by email and by a notice on this page at least 30 days before taking effect. Changes apply to cancellation and refund requests made after the change takes effect; a request made before a change takes effect is governed by the policy in force when you made it.
9. Contact
For cancellations, refunds, or billing questions, email mananjpanchal11@gmail.com or see the Contact page. This policy forms part of the Terms of Service.